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Call us on 0141 634 2673
We aim to enhance the quality of life of our clients and to regenerate and
                                       sustain our community through housing-led and resident controlled initiatives

Content

Policies

Policies
Description File Size
Abandonment Policy PDF Icon 679 Kb
Advice Team Service Plan 2017/18 PDF Icon 498 Kb
Allocations Policy 2013-16 PDF Icon 484 Kb
Asbestos Policy PDF Icon 253 Kb
Assignation Policy PDF Icon 169 Kb
Buchanan Lodge Post Completion Report from Glasgow City Council 2013 PDF Icon 402 Kb
Cassiltoun Standard PDF Icon 250 Kb
Collateral Warranties Policy PDF Icon 218 Kb
Complaints Policy PDF Icon 225 Kb
Report on Craft Cafe SROI PDF Icon 1514 Kb
Complaints Process PDF Icon 624 Kb
Customer Care Policy PDF Icon 173 Kb
Construction Design Management Regulations 2015 PDF Icon 259 Kb
Debt Recovery for Factored Properties Policy PDF Icon 261 Kb
Defects Policy PDF Icon 327 Kb
Development Policy & Plan 2017 PDF Icon 1506 Kb
Equality & Diversity Policy PDF Icon 173 Kb
Factoring Policy PDF Icon 196 Kb
Factoring Brochure PDF Icon 4996 Kb
Garden Care Policy 2015 PDF Icon 225 Kb
Gas Safety Policy PDF Icon 525 Kb
Handover of Completed Developments Policy PDF Icon 205 Kb
Internal Transfer Policy PDF Icon 261 Kb
Joint Tenancy Policy PDF Icon 387 Kb
Liquidated & Acertained Damages Policy PDF Icon 191 Kb
Membership Policy PDF Icon 169 Kb
Mutual Exchange Policy PDF Icon 330 Kb
Medical Adaptations Policy PDF Icon 592 Kb
Neighbour Relations Policy PDF Icon 250 Kb
Operations Service Plan 2016-17 PDF Icon 313 Kb
Procurement Policy PDF Icon 453 Kb
Rechargeable Repairs Policy PDF Icon 292 Kb
Repairs & Maintenance Policy PDF Icon 259 Kb
Rent Setting Policy PDF Icon 166 Kb
Regeneration Plan 2016-17 PDF Icon 354 Kb
Regeneration Policy 2016 PDF Icon 179 Kb
Sustainability Policy 2017 PDF Icon 265 Kb
Succession Policy PDF Icon 394 Kb
Shared Ownership Buy Back Policy 2015 PDF Icon 132 Kb
Tenant Participation Policy PDF Icon 259 Kb
 



To request a printed version please telephone Paula Brownlie or Karen Graham on 0141-634-2673

 

Newsletters

Newsletters
Description File Size
CHA Newsletter Summer 2017 PDF Icon 5219 Kb
CHA Newsletter - Spring 2017 PDF Icon 5475 Kb
CHA Newsletter - Winter 2016 PDF Icon 5840 Kb
CHA Newsletter - Summer 2016 PDF Icon 6483 Kb
CHA Newsletter - Spring 2016 PDF Icon 3286 Kb
CHA Newsletter - Winter 2015 PDF Icon 5627 Kb
CHA Newsletter - Summer 2015 PDF Icon 5683 Kb
CHA Newsletter - Spring 2015 PDF Icon 4534 Kb
CHA Newsletter - Winter 2014 PDF Icon 3843 Kb
CHA Newsletter - Summer 2014 PDF Icon 4009 Kb
CHA Newsletter - Spring 2014 PDF Icon 4667 Kb
CHA Newsletter - Winter 2013 PDF Icon 5267 Kb
CHA Newsletter - Autumn 2013 PDF Icon 7185 Kb
CHA Newsletter - Spring 2013 PDF Icon 5303 Kb
CHA Newsletter - Autumn 2012 PDF Icon 2543 Kb
CHA Newsletter - Spring 2012 PDF Icon 2461 Kb
CHA Newsletter - Winter 2012 PDF Icon 2980 Kb
CHA Newsletter - Winter 2011 PDF Icon 1876 Kb
CHA Newsletter - Autumn 2011 PDF Icon 1062 Kb
CHA Newsletter - Spring 2011 Special Issue PDF Icon 1920 Kb
CHA Newsletter - Spring 2011 PDF Icon 1282 Kb
CHA Newsletter - Autumn 2010 PDF Icon 1710 Kb
CHA Newsletter - Summer 2010 PDF Icon 1829 Kb
CHA Newsletter - Spring 2010 PDF Icon 3520 Kb
 

Annual Reports/Tenants Charter Report Card

Annual Reports
Description File Size
Annual Report 2016 & Tenants Charter Report Card 2016 PDF Icon 6108 Kb
Annual Report 2015 PDF Icon 11545 Kb
Annual Report 2014 PDF Icon 5978 Kb
Annual Report 2013 PDF Icon 4852 Kb
Annual Report 2012 PDF Icon 7113 Kb
Annual Report 2011 PDF Icon 6618 Kb
Annual Report 2010 PDF Icon 7584 Kb
Annual Report 2009 PDF Icon 1262 Kb
 

Annual Accounts

Annual Accounts
Description File Size
Annual Accounts 2016/17 PDF Icon 8850 Kb
Annual Accounts 2015/16 PDF Icon 7206 Kb
Annual Accounts 2014/15 PDF Icon 2040 Kb
Annual Accounts 2013/14 PDF Icon 6749 Kb
Annual Accounts 2012/13 PDF Icon 6870 Kb
Annual Accounts 2011/12 PDF Icon 6687 Kb
Annual Accounts 2010/11 PDF Icon 3155 Kb
Annual Accounts 2009/10 PDF Icon 3822 Kb
 

Corporate

Corporate
Description File Size
Mission Statement, Vision and Values PDF Icon 1414 Kb
SHR Landlord Report 16-17 PDF Icon 168 Kb
Cassiltoun Internal Management Plan 2015 - 2018 PDF Icon 2733 Kb
Scottish Housing Regulator - Complaints & Significant Performance Failures PDF Icon 50 Kb
Asset Management Plan PDF Icon 1069 Kb
Cassiltoun Housing Association - Tenant Satisfaction Survey 2016 PDF Icon 2592 Kb
Governance Timetable 2017/18 PDF Icon 98 Kb
Care Inspectorate Report - Cassiltoun Stables Nursery PDF Icon 557 Kb
Cassiltoun Trust 10th Anniversary Booklet PDF Icon 2724 Kb
 
 
 
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Cassiltoun Housing Association is a Registered Scottish Charity No. SC035544
PADP logoLogo of the Scottish Housing RegulatorHappy to Translate logoHWL SilverPositive Action in HousingCassiltoun Awarded IIP gold standard
 
 
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