It gives me great pleasure to welcome you to our website which will provide you with up to date information about the Association, regeneration, community events, future initiatives and housing development.
The Association continues to deal with challanges in 2016 by ensuring we continue to prepare for further impact to the Welfare system. We will continue to support our tenants and to action our plans to mitigate the effect of welfare reform.
If you are a tenant of Cassiltoun Housing Association and worried about the changes being introduced by welfare reform, contact our office and arrange to speak to a member of staff who will be happy to help.
The Association completed our third Tenants Charter Return in May 2016. The Scottish Housing Regulator issued Cassiltoun Housing Association's Landlord Report on the 31st August 2016. As anticipated the report demonstrated a strong performance when compared to the Scottish average performance. The Association's rent levels benchmark very well and remain below many local and neighbouring housing associations. For more information visit the Scottish Housing Regulator website at www.scottishhousingregulator.gov.uk or to view the report visit our download section.
Furthermore, the Association will issue our third "Tenants Report Card" to all our tenants and service users at the end of October 2016. The Report card provides performance information agreed by the Tenants Charter Scrutiny Panel. Visit our Download Section to read the report. The Association is currently discussing with the Scottish Housing Regulator our medium engagement plan, we are pleased that the Regulator has been given a good level of assurance in relation to the improvement in charter outcomes within our plan. To view our medium engagement plan visit our download section by clicking on the following link:- http://www.cassiltoun.org.uk/downloads.html
The Association will continue with our property investment programme in 2016/17. We are delighted to be installing 152 new kitchens as part of the investment programme. This adds to the 97 new kitchens and bathrooms fitted last year along with 54 new energy efficient heating systems.
For detailed information about how Cassiltoun Housing Association manages our business please view our downloads section of this website were our Internal Management/Business Plan and Asset Management Plan may be of interest.
We are a Regeneration Organisation with a wealth of experience operating locally in Castlemilk that does more than housing demonstrated via our social enterprise subsidiary businesses. The information available on our website should demonstrate our diversity. However, if you would like to discuss our work, please do not hesitate to contact us.
Chief Executive – Cassiltoun Housing Association