To help tackle fuel poverty during the Cost of Living crisis, the government is providing an £400 rebate on fuel bills for everyone in the UK.

The £400 is going to be paid monthly, for 6 months starting in October 2022. October & November 2022 payments will be £66 each while December through to March 2023 will be £67.

How this money is paid to you is dependant on how you chose to pay your bills. See the list below to find out how you will be paid.

• Fixed Direct Debit customers will receive the money automatically as a deduction to their monthly Direct Debit. If a customer's EBSS payment takes their Direct Debit below £1 we may put them on a ‘payment holiday’, where we temporarily pause the Direct Debit.
• Pay on receipt of bill customers and regular cash payment customers will see the money automatically applied as a credit to their energy accounts in the first week of each month. This will show as a credit in the payments section of their monthly bill.
• Smart prepayment customers will see the money credited directly to their meters as a top up in the first week of each month.
• Traditional prepayment customers will be provided with vouchers usually by the middle of each month. 

If you want more information, click here, or if you wish to speak to one of our advisors, then contact us.