Policies & Procedures

File Description	File
Allocation Policy 2024 - 2025
Asbestos Management Strategy 2023 - 2024
Asset Management Plan 2022 - 2025
Assignation Policy - 2022 2025
Cassiltoun Group Code Of Conduct For Staff - 2021
Cassiltoun Housing Association - Board Member Privacy Notice 2023
Cassiltoun Housing Association - Staff Privacy Notice 2023
Cassiltoun Housing Association - Tenants & Owners Privacy Notice
Code Of Conduct For Board Members 2024 - 2027
Collateral Warranties Policy.
Community Development Strategy Action Plan 2021
Complaints Policy 2024 - 2027
Damp And Mould Policy
Damp And Mould Procedure
Data Protection Policy 2023 - 2025
Debt Recovery Of Factored Properties Policy & Procedure 2025
Defects Policy.
Development Policy And Plan - 2020
EIR Policy (Environmental Information Scotland Regulations 2004) 2023 - 2026
Entitlement Benefit & Payments Policy 2024 - 2027
Equality & Human Rights Policy
Estate Management Policy 2022
Factoring Policy 2022
Freedom of Information Policy 2023 - 2026
Garden Care Policy.
Grievance Policy
Group Risk Management Policy 2023 - 2024
Health & Safety Policy Statement 2024 - 2025
Joint Tenancy Policy And Procedure - 2022 2025
Liquidated And Ascertained Damages Policy.
Medical Adaptations Policy 2021- 2024
Membership Policy 2022 - 2025
Mutual Exchange Policy & Procedures - 2022 2025
Neighbour Relations Policy 2022 - 2025
Operations Service Plan - 2022 23
Payment Of Expenses To Management Committee & Staff Members 2021 - 2024
Pet Policy - Sept 22
Gas Safety Policy & Procedures - 2023-2026
Handover Of Completed Developments Policy 2021
Rechargeable Repairs Policy - Sept 2022
Recruitment & Selection Policy 2023 - 2026
Rent Management Policy 2022 - 2025
Repairs & Maintenance Policy 2022 - 2025
Retention Policy & Schedule 2024
Right To Repair Policy 2022
Shared Ownership Buy Back Policy - Sept 2022
Standing Orders & Delegated Authority 2022 - 2025
Subletting Policy - 2022 2025
Succession To Tenancy Policy - 2022 2025
Sustainability Policy 2023 - 2026
Tenants Alterations, Improvements & Compensation Policy - Sept 22
Tenant Participation Strategy & Action Plan 2022 - 2025
Training And Development Policy.
Void Management Policy - 2022-2025
Whistleblowing Policy 2023 - 2026