Rent is the main form of income that the Association has. This income pays for the reactive repairs service e.g. leaks, electrical faults, cyclical maintenance e.g. gutter cleaning, external painting and major improvements e.g. bathroom replacements, kitchen renewals and for all other services that the Association provides. This includes the stair cleaning service, back court and common area maintenance, letting homes, dealing with anti-social behaviour and administration.
Rents are reviewed annually, and tenant's consultation takes place January - February, each year.
A feedback form is provided for tenant's to provide their views on the proposed increase. Cassiltoun Housing Association's rent increases have consistently been below the average for our sector, and on or below, inflation for the past 3 years.