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Your rent
Rent is the main form of income that the Association has. This income pays for the reactive repairs service e.g. leaks, electrical faults, cyclical maintenance e.g. gutter cleaning, external painting and major improvements e.g. bathroom replacements, kitchen renewals and for all other services that the Association provides. This includes the stair cleaning service, back court and common area maintenance, letting homes, dealing with anti-social behaviour and administration.
You can make payments the followings ways:
Chip and pin. Please telephone our office on 0141-634-2673 or email housing@cassiltoun.org.uk and we will arrange for someone to call you back.
Direct Debit. Please telephone our office on 0141-634-2673 or email housing@cassiltoun.org.uk and we will arrange this for you.
If you are experiencing difficulties in paying your rent or factoring charges please contact us as we have staff available to provide assistance.
Rent setting
Assessing the Rent
The Association reviews rents annually and takes into account the expenditure over the past year and anticipates the expenditure over the coming year. Rent increases normally take place on the 1st of April every year. Tenants will be consulted prior to any increase being implemented.
Anyone who has been a tenant of the Association since 31st December 1989 currently has their rent set by the Rent Registration Officer. They set what they think is a fair rent for the property and tenants can only be charged that amount. Under new legislation these tenants now have the choice of continuing with the Rent Officer or asking the Association to set their rent.
Details on how rents are set is available from the Association's office or the Rent Setting Policy is available.